Terms of Service & Licensing

1. Acceptance of Terms

By purchasing, downloading, installing, or executing any software module, connector, or technical package developed by Maketra Solutions ("Maketra", "we", "our"), or by submitting an inquiry via maketra.online, you ("Licensee", "Customer") agree to be bound by these Terms of Service.

2. Perpetual License Grant (OPL-1 Framework)

Each module is licensed under a commercial perpetual model based on the Odoo Proprietary License v1.0 (OPL-1):

• Perpetual Use: You are granted a non-exclusive, perpetual, worldwide right to install, execute, and utilize the module within your organization's Odoo ERP instances (including production, staging, and development environments).
• Zero Recurring SaaS Subscriptions: There are no monthly recurring fees or volume-based overage penalties for order counts or sync frequencies.
• Full Source Code Delivery: Every module is delivered with complete, unrestricted, unencrypted Python and XML source code.

3. Source Code Modification Rights & Restrictions

Internal Modifications: You have full rights to inspect, adapt, enhance, and customize the module's code to integrate seamlessly with your proprietary ERP business logic.

Redistribution Prohibition: You may not sublicense, sell, rent, lease, distribute, or publicly publish the source code or derivative works to third parties outside of your legal entity or authorized integration contractor.

4. Version Compatibility & Upgrades

Maketra guarantees operational compatibility with the specific Odoo major versions indicated at purchase (e.g., v18.0, v17.0, v16.0 Enterprise and Community). Compatibility updates for critical bug fixes within the licensed major version are provided free of charge. Major version migration packages (e.g., upgrading from v17 to v19) may be purchased separately or upgraded via our partner programs.

5. Warranty & Professional Support

Each module purchase includes 30 days of direct technical installation support from our engineering team to ensure proper deployment on your instance. Maketra warrants that the software substantially conforms to the documented architectural specifications.

Customizations made to third-party modules, conflicts arising from uncertified community add-ons, or external API modifications by marketplace providers (Shopify, TikTok, Amazon) fall outside standard warranty coverage but can be addressed through custom service engagements.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Maketra Solutions be liable for indirect, incidental, punitive, or consequential damages (including loss of business profits, business interruption, or data corruption). Maketra's aggregate liability under any claim shall not exceed the actual purchase amount paid by the Customer for the specific module.

7. Contact & Official Notices